||Customer Support is available via telephone, Monday to Friday from 8:30am to 6:00pm (excluding public holidays) and On-Line Support is provided 24hrs a day via the Member's Area, to assist you with any services we provide.
|1.2||"AuNix, our, us or we", refers to Aunix ABN 69 621 500 909 and "system" refers to any device, computer, network or telephone circuit used by us to supply your service/s and "you" or "your" refers to you our customer.A reference guide to other terms used in our website may be found on the Internet Terms - Glossary page.
|1.3||We may keep records about you and your use of our services, while respecting your privacy at all times.|
|1.4||You indemnify us for any loss, damage or injury (including without limitation any loss of profit, indirect, consequential or incidental loss, damage or injury) arising from your use of our services.|
|1.5||You indemnify us for any inability to provide services which are beyond our control, as we cannot guarantee that any service will be available at any given time or that any files, information or services will be error free or fault free.|
|1.6||If we don't enforce all parts of this agreement, you should not interpret this as a variation of this agreement.|
|1.7||You are responsible for paying us for all services used under your account and name.|
|1.8||f you make a complaint about our service/s, it will be carefully investigated and resolved according to our Complaint Handling Policy.
|1.9||You are responsible for making sure you comply with our Terms & Conditions of service.|
|1.10||For your own security you must not disclose any username or passwords we provide to you.|
|1.11||You are not allowed to resell this service or assign or transfer this agreement to another person or corporation.|
|1.12||You are responsible for providing any equipment necessary for you to connect and access our service/s.|
|1.13||You are responsible for any data, files, content or directories you place on our servers, and you may not place, store or relay software or information on our system which is unlawful or is disruptive to our system.
|1.14||You must make sure that any data that you store and/or transmit on our system does not infringe any copyright, trademark, patent or proprietary rights of others, and is not libelous, illegal, harmful, defamatory, harassing, abusive, or threaten anyone.|
Personal homepage use is to be non commercial in nature, and contain no email scripts.
|1.15||We perform regular backups, however it is your responsibility to perform and maintain backups of your own files and data.|
|1.16||Your telephone service/s is provided via the voice carrier we choose and to the standard provided to us and your telephone service/s will cease to be our obligation if you transfer your service to another provider.|
|1.17||This agreement is governed by the laws in the state of Queensland, Australia.|
|1.19||If you do not accept our Terms & Conditions of service, you should not use our services.|